In the UK, we have two phone numbers to call when there is a medical situation – 999 and 111.
999 is our emergency number – if you need to contact the police, fire brigade or request an ambulance – 999 is the number to call. However, 111 was introduced in 2015 to handle the non-emergency demand.
But, what is classed as a non-emergency? Well, according to the NHS, Suicide isn’t an emergency. This means that when someone is currently debating whether or not to end their life, they call 999 only to be referred to 111. Which is fine, they still get treated, right? Wrong.
111 operators have begun putting suicide attempters on hold until they hang up. Yes, they deliberately wait until the person needing help hangs up because they don’t want to deal with them.
The main question the population is asking is:
Why are they calling 111? If they were serious, wouldn’t they call 999?
Well, how about stop being a judgemental idiot and listen to what’s happening. 111 operators are supposed to direct and help these people, they are not doing so. And, in some parts of the country 999 have refused to talk to a suicide attempter, and direct them toward 111. So, who’s at fault? The victim who is asking for help? Or the operators who bounce the victims around, which could potentially end up in a death.
Well, it’s not the victim’s fault – it’s the fault of the NHS. So, how about you stop blaming the victim.